Refund policy
Last updated: September 12, 2026
14-Day Return And Exchange Window
You may request a return or exchange within 14 calendar days after the carrier marks your order as delivered.
To qualify, the item must be unworn, unwashed, unused, unaltered, free from stains and odors, and returned with its original tags and packaging. You must provide your order number or other proof of purchase.
Starting A Return Or Exchange
Email demonic.angel.co@gmail.com with your order number, the item and size involved, and whether you are requesting a return or exchange. Wait for return instructions before mailing anything. Returns sent without prior authorization may not be accepted.
Return Shipping
Customers are responsible for return shipping costs. Original shipping charges are non-refundable unless Demonic Angel™ sent the wrong item or the item arrived damaged or defective.
We strongly recommend using a trackable shipping service. A return cannot be completed until it has been received and inspected.
Exchanges
Exchanges are subject to available inventory. Because Demonic Angel™ products may be released in limited quantities, replacement sizes are not guaranteed.
After the returned item passes inspection, we will send the approved replacement. If the requested replacement is unavailable, you may choose a refund to your original payment method or store credit.
Damaged, Defective, Or Incorrect Items
Inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact demonic.angel.co@gmail.com as soon as possible with your order number and clear photographs of the issue.
If the issue is confirmed as our error, Demonic Angel™ will cover reasonable return or replacement shipping costs and provide an appropriate replacement or refund.
Refunds
We will inspect your return after it is received and notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method and will include the price paid for the accepted item and applicable taxes. Original shipping charges are excluded unless the return resulted from our error.
Your bank or card issuer may require additional time to post the refund to your account.
Items We Cannot Accept
We cannot accept items returned outside the 14-day window or items that are worn, washed, used, altered, stained, odorous, damaged, or incomplete.
Gift cards, personalized products, and items clearly identified as final sale before purchase cannot be returned unless they are defective, incorrect, or otherwise eligible under applicable law.
Order Changes And Cancellations
If you need to change or cancel an order, contact us immediately. We will attempt to accommodate your request, but changes and cancellations are not guaranteed after fulfillment has started.
Your Legal Rights
Nothing in this policy limits any rights or remedies available to you under applicable law.
Contact
Demonic Angel LLC
Email: demonic.angel.co@gmail.com